This qualification reflects the role of individuals in a variety of business services job roles. It is especially relevant to individuals who are establishing their own approach to work and their own performance standards. They carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.

Course Overview

Course Code



✓ Adelaide
✓ Melbourne


February, April, July and October


1 Year full-time study


✓ Available for domestic students
✓ Available for international students

Qualification Units

6 Core Units and 7 Elective Units


For Australian Students

Tuition Fee
  • $3,500 (Self Funded)
  • $1,600 (must be studying at a South Australian school)
  • JobReady & government subsidy applicants
    Please contact us for a quote
Other Fee
  • Enrolment Fee (non-refundable): $300
  • Material fee: $500

For International Students

Tuition Fee
  • $18,000
Other Fee
  • Enrolment Fee (non-refundable): $300
  • Material fee: $500

Language Requirements

For international students only

Academic Requirements

  • Completion of Year 10, OR literacy and mathematical skills equivalent to Year 10 in the Australian Schooling system
  • International students under 18 years of age must be in approved homestay accommodation or living with an approved guardian
  • VET for School students - Current Year 10 or above
  • Upfront Assessment of Need or UAN (out of school/adult students) please refer to

    A Language Literacy and Numeracy (LLN) assessment is conducted on all entrants prior to enrolment into the program to ensure that AIBT can support each student throughout the program

Qualification Units

Core Units (6 units)
BSBCRT311 Apply critical thinking skills in a team environment
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBSUS211 Participate in sustainable work practices
BSBPEF201 Support personal wellbeing in the workplace
BSBWK301 Use inclusive work practice

Delivery Mode

Blended Learning:
Learn in a mixture of classroom and online environments. On-campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.

Articulation & Pathways

Multiple options available. Please click here for more info.

Help with Fees

Upfront Payment:
Each semester, fees can be paid online with VISA or Mastercard or at AIBT reception.

Payment Plan:
If you have difficulty paying your fees upfront, you may be eligible for a payment plan.

Career Outcomes

Customer service adviser, Data entry operator, General clerk, Payroll officer, Typist, Word processing operator

Apply for Admission

AIBT has a range of courses and qualifications. The application process can differ depending on whether you are a domestic or international student, whether unemployed or working, a school student or graduate.

If you are unsure how to apply then please get in touch at: | 8212 0990 | AIBT Facebook page

Adelaide Institute of Business & Technology (AIBT)

Member of


CRICOS Code 03133G
Registered Training Organisation Code: 40312
ABN: 85 132 879 086

Adelaide International School

Adelaide Research Institute
Adelaide Institute Higher Education
Adelaide Independent Schools Alliance

Connect with us

Adelaide Campus (Main Campus)
Level 5, 127 Rundle Mall, Adelaide, South Australia 5000

Melbourne Campus
Level 2, 209-211 Lonsdale Street, Melbourne, VIC 3000

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