This qualification reflects the role of individuals in a variety of business services job roles. It is especially relevant to individuals who are establishing their own approach to work and their own performance standards. They carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.


  • Adelaide
  • Melbourne 
For Australian Students



February, April, July and October


1 Year full-time study

Course code
 Tuition Fee
  • $3,500 (Self Funded)
  • $1,600 (must be studying at a South Australian school)
  • JobReady & government subsidy applicants please contact us for a quote
Delivery Mode
  • Blended Learning
 Other Fee
  • Enrolment Fee (non-refundable):
    VET for School (VFS) Students: $300
    Others: $200
  • Material fee: $500
Academic Requirements
  • Completion of Year 10, OR literacy and mathematical skills equivalent to Year 10 in Australian Schooling system
  • International students under 18 years of age must be in approved homestay accommodation or living with an approved guardian
  • VET for School students - Current Year 10 or above
  • Upfront Assessment of Need or UAN (out of school/adult students) please refer to

    A Language Literacy and Numeracy (LLN) assessment is conducted on all entrants prior to enrolment into the program to ensure that AIBT can support each student throughout the program
Qualification Units
Core units(6 units)
BSBCRT311 Apply critical thinking skills in a team environment
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBSUS211 Participate in sustainable work practices
BSBPEF201 Support personal wellbeing in the workplace
BSBWK301 Use inclusive work practice

Elective units(7 units)

BSBTEC303 Create electronic presentations
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBOPS302 Identify business risk
BSBXCS303 Securely manage personally identifiable information and workplace information
BSBTEC202 Use digital technologies to communicate in a work environment
BSBWRT311 Write simple documents
Delivery Mode
Blended Learning:
Learn in a mixture of classroom and online environments. On campus learning will be scheduled but online learning can provide more flexibility. Lecturer support will be provided for all study. Access to a computer with an internet connection is required.
Articulation & Pathways
Multiple options available. Please click here for more info.
Help With Fees
Upfront Payment:
Each semester, fees can be paid online with VISA or Mastercard or at AIBT reception.

Payment Plan:
If you have difficulty paying your fees upfront, you may be eligible for a payment plan.
Career Outcomes
Customer service adviser, Data entry operator, General clerk, Payroll officer, Typist, Word processing operator

Apply for Admission

AIBT has a range of courses and qualifications and the application process can differ depending whether you are a domestic or international student, whether unemployed or working, a school student or graduate. If you are unsure how to apply then please get in touch at:, call 8212 0990 or message our AIBT facebook page.

Adelaide Institute of Business & Technology (AIBT)

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CRICOS Code 03133G
Registered Training Organisation Code: 40312
ABN: 85 132 879 086

Adelaide International School

Adelaide Research Institute
Adelaide Institute Higher Education
Adelaide Independent Schools Alliance

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Adelaide Campus (Main Campus)
Level 5, 127 Rundle Mall, Adelaide, South Australia 5000

Melbourne Campus
Level 2, 209-211 Lonsdale Street, Melbourne, VIC 3000

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